(Note: some email servers postpone to receive incoming emails, aka graylisting.) Add domain into your email white list.Search spam folder or trash folder in your email account.Q: I have purchased a license but have not received it yet.
Therefore it's now impossible to choose 1-year license of individual plugin. Because of its very low demand, individual plugin's 1-year licenses became end-of-sale on July 1 2020, after public announcement on Nov 23 2019. Where is add-to-cart button of one year license?Ī. Can I still buy 1y-to-perpetual extension for the one-year license?Ī. Q: My tranQuilizr license does not authorize tranQuilizr G2.Ī: Both equalizers are different products, thus each plugin needs dedicated license. Q: My Invisible Limiter license does not authorize Invisible Limiter G2.Ī: Both limiters are different products, thus each plugin needs dedicated license. Eventually you hold both Invisible Limiter perpetual and Invisible Limiter G2 perpetual licenses. Existing Invisible Limiter perpetual license is still valid after cross-grading. Q: Should I delete my Invisible Limiter perpetual license after cross-grading to Invisible Limiter G2 perpetual license?Ī: No, you do not need to. Q: Can I transfer my license to another person or organization?Ī: No. Please note you don't need to count "slave" computers in distributed processing, such as Vienna Ensemble Pro Server.
Q: How many computers can I use plugins for one license?Ī: You can use plug-ins in one computer at the same moment.
Q: How many computers can I install the plugins for one license?Ī: Five computers, at the same moment. Plug-in is still staying demo mode.Ī: Please contact us via helpdesk. Q: I have installed license, but it seems not to work.
Q: Is license valid even if I update or re-install plug-ins?Ī: Yes, license files don't have version information, so licenses are valid when you update or re-install plugins. Q: What is restrictions in demo mode?Ī: Demo-mode plug-ins generates white noise per every tens of seconds. Frequently Asked Questions Licensing Q: What's happen when my 1-year license get expired?Ī: Plug-in returns to demo mode.